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Service Starts Before the Sale

Every transit agency and system has its own unique challenges. In order to provide the right solutions for a transit system management application, Ecolane’s  staff of experts carefully examines your agency’s operations and communities to determine the optimum configuration for your needs. We utilize input from your staff, your current statistics, and our own expertise to develop not just a platform, but also a strategy that will ensure our solution helps your agency meet and exceed its goals.

transit software orientation & training

Full Orientation
AND TRAINING

Ecolane smooths the transition to the solutions we implement with thorough advance training of your personnel in the use of new equipment and features. We provide the training materials and instructors to ensure that, when your new system goes online, your staff will be ready to get the most from it. We'll be available throughout the upgrade, introducing your employees to the full functionality of your customized solutions.

Friendly Support.
ANYTIME, ANYWHERE.

At Ecolane, we believe our clients deserve full support for the products and services they purchase. We believe that support should be readily available at any time of day, with quick and simple access. That’s the commitment you can expect from our professional staff. Your investment in our transit system management products entitles you to the help you need, when you need it.

We also believe our customers are entitled to always have the most up-to-date version of any software they purchase. We’ll see to it that any updates are made available to our customers at the earliest possible date, by the simplest means possible.

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Ecolane customer service

Your Services Move People
OUR PEOPLE HELP YOURS.

Your business is about people and so is ours. From your first contact with our sales staff, through purchasing and implementing your hardware and software, you’ll have professional and personable assistance throughout the process. The service doesn’t end there, however. No matter how far down the road you need help with any product or its features, you’ll find willing, expert help only a phone call or email away.

 

Contact Ecolane today and let us demonstrate how our people-oriented business can enable your organization to connect with the community and provide efficient, reliable transportation services with our transit system management solutions.

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Receive A LIVE
Transit Software Demo

See first hand how you can create a more efficient and effective transit operation with modern scheduling, routing, tracking & reporting from Ecolane.