Ecolane Value Add Marketplace

Ecolane’s expert-led training packages go beyond our signature white glove service to ensure your team is confident, capable, and fully equipped to make the most of our platform. Whether you’re onboarding new staff or refreshing existing skills, our tailored training options deliver the hands-on support and in-depth knowledge your agency needs to thrive.

The Ecolane Business Intelligence tool offers Transit Agencies a comprehensive suite of features that enhance operational efficiency, intelligent demand forecasting, budget oversight, and management. By leveraging data-driven actionable insights, agencies can optimize resources, respond effectively to changing demand and ultimately improve customer satisfaction, ensure compliance, and make strategic decisions that drive success.

Empower your riders with convenient self-service features! Our secure online portal allows riders to easily book and cancel trips, monitor real-time pickup information, and view assigned vehicles, significantly reducing call center inquiries.

Riders can view and manage trips in real time using an ad-free mobile application or a web browser from a PC or smartphone. The Mobile app is available on iOS and Android for free in the Apple and Google Play stores.

Streamline your call center operations with Ecolane EVOLUTION's telephony integration! Features like caller ID lookup and automated client data display speed up reservations and personalize service. Integrated IVR capabilities provide automated trip reminders and status updates, including the option for clients to cancel, improving efficiency and the rider experience.

Manage your fleet's pre-trip and post-trip inspections efficiently with Ecolane Evolution and the MDT. Agencies can customize inspection forms, and drivers can easily complete them via the MDT. Failed pre-trip inspections trigger alerts, potentially preventing route initiation. Completed inspection data is readily available in Ecolane Evolution and can be exported.