11 February, 2020
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“We went from creating schedules and shifts around employee needs to creating shifts and schedules around service needs. This has been a huge contributor of savings in salaries and efficiency with trips per hour. Ecolane software helped us accomplish all of our initial goals”
“The best feature is the data availability. The real-time data assists in managing daily operating efficiencies resulting in increased customer satisfaction. The data and reporting capabilities are endless. We have been able to significantly reduce staff hours for purposes of reporting and data analysis...”
“Our On-Time Performance has really gone up and our customers would agree. I feel that the wait time for our Will Call trips has been reduced drastically and I believe our customers are extremely happy with how much faster they are being picked up once they call.”
The PCTA is performing a higher number of passenger trips monthly at a lower cost. Our monthly fuel prices have been cut by 40% on average.
