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Thoughts on Transit and MDT Software | Ecolane Blog

The NEXT Mobile App: Mobility in the Palm of Your Hands

Posted by Ecolane on Wed, Nov 15, '17

It seems these days that so much of what we do in our lives has become better because of mobile apps. Everything from fitness apps to food delivery apps, and now mobility apps. At Ecolane, we have recognized a great need for transit agencies and riders alike to have an app that puts the power of mobility into the palm of your hand.

Here are a few ways our NEXT mobile app can help:

Enhance Safety

If you are a transit agency, you can identify with the large focus that has been placed on rider safety and customer satisfaction. Without the right technology infrastructure in place, it will be difficult to meet industry safety metrics.

Our NEXT app can help transit agencies streamline their scheduling operations and have more visibility into the rider’s experience and operator management.

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Topics: Demand Response Software, Mobile App, Transportation Management

Helpful Tips for Writing Your Transportation Software RFP

Posted by Ecolane on Thu, Oct 26, '17

As a transit agency employee, you get to experience the ins and outs of just about every department, from maintenance, cleaning, accounting, sometimes even as a driver. In fact, you’re probably involved in the decision-making but also tasked with the follow-through of nearly every project. You know what works well for your agency and what needs improvement.

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Topics: Transit Trends, Demand Response Software

Mobile App Launch

Posted by Ecolane on Tue, Sep 26, '17

Release Date: October 9th, 2017

Ecolane is excited to announce the launch of our innovative mobile app which is fully integrated with Ecolane DRT, our signature Demand Response Software. Ecolane is your trusted transportation software partner and the leader in continuous real time optimization resulting in huge savings for your transit agency.

With over 15 years of experience in the industry, our research into modern day trends shows that transit riders have higher expectations of their travel-experience than ever before.  We have developed the Ecolane NEXT App to help meet and exceed those expectations, while maintaining our commitment to autonomous scheduling solutions.  


With the 95% of Americans owning a cellphone and 77% owning a smartphone
, now more than ever is the time to put transportation management in the palm of your hands. 


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Topics: Transit Trends, Demand Response Software, Mobile App

PACE Transportation Services for Seniors

Posted by Ecolane on Fri, Aug 11, '17

Senior transportation services are becoming more sought-after and popular as a large portion of the population, namely Baby Boomers, continues to age and retire. We see no signs of this ‘Silver Tsunami’ phenomenon slowing down any time soon, which begs the question, “How can we create more adaptable and livable communities for our seniors so they can age in place?”

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Topics: Transit Trends, Demand Response Software

Balancing Customer Expectations and Agency Expectations in Transit

Posted by Ecolane on Mon, Jul 24, '17

In the paratransit industry, it’s often a balancing act for agencies trying to meet the expectations of their customers in addition to meeting the expectations they have set for their own operations.

Customer expectations and agency expectations can often align, as many of the critical transit metrics that agencies measure operations with are a direct reflection of how well the agency is meeting customer expectations.

But what happens when a transit agency is not able to find that balance?

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Topics: Transit Trends

Demand Response Management Systems That Work for Paratransit

Posted by Ecolane on Fri, Jul 14, '17

You’ve heard the story before, or maybe you’ve even experienced it firsthand: a transit agency invests a lot of time, money, and additional resources into their paratransit software only to find that their operations are still experiencing inefficiencies and roadblocks.

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Topics: Transit Trends, Demand Response Software

Non-Emergency Medical Transportation Options are Improving Quality of Life

Posted by Ecolane on Tue, Jun 27, '17

Non-emergency medical transportation (NEMT) is a critical service available for individuals who would otherwise not be able to get to important medical appointments. Access to transportation plays an important role in maintaining an individual’s health, and whether it is due to physical limitations or other circumstances, standard fixed-route public transportation may not always be available or the best option for these individuals.

However, with the NEMT options that are available, transportation is still able to keep these individuals connected to their healthcare providers and able to attend their appointments on a regular basis in a cost-effective and convenient way.

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Topics: Transit Trends, Demand Response Software

3 Reasons Every Vehicle Should Use Mobile Data Tablet Tracking Software

Posted by Ecolane on Fri, Jun 16, '17

Has your transit agency adopted a MDT software solution yet? If it hasn’t, your drivers, your passengers, and your agency operations overall could be suffering.

MDT software brings a number of benefits to an agency and can help improve overall operational efficiency. Here are three reasons why every fleet vehicle your agency has should use mobile data tablet tracking software.

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Topics: Transit Trends, Demand Response Software

Routing & Scheduling Transit Software Benefits for Large Agencies

Posted by Ecolane on Fri, May 26, '17

Public transit agencies face a myriad of challenges on a daily basis. If you put a group of transit directors and operations managers in the same room to talk about the issues they face, you would find they have a lot in common and can sympathize with one another.

While most agencies face common challenges and pain points, it’s true that these issues can be greatly impacted by the size of the agency.

The larger the transit agency, the more challenges arise that need to be addressed.

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Topics: Transit Trends, Demand Response Software

Improving Demand Response Transit Metrics

Posted by Ecolane on Mon, May 22, '17

When it comes to operating a successful transit agency, it is essential to manage critical metrics for performance. Metrics such as customer satisfaction data, safety and maintenance data, operational efficiency, and better resource management are all tell-tale measures to the health and success of an organization. Finding the best way to maintain healthy analytics can be tough, but by leveraging modern demand response software many agencies, especially mid to large size agencies, have been able to not only maintain but improve critical transit operations metrics. Before you take the first step to improving analytics it is vitally important to understand the nuances and signs that will help identify areas of improvement or target areas that can help create more success. This article outlines some examples of finding areas of improvement and how modern software can improve critical transit metrics. 

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Topics: Demand Response Software

About the Ecolane Blog

 

Ecolane's blog is geared towards readers who are interested in perspective, opinion and strategy on the transit industry, scheduling and dispatch software technologies and related topics. 

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