Transit Employment Opportunities | Ecolane

Ecolane is an organization made up of passionate, intelligent, customer-centric people. Each team member comes from a different background experience and they are valued for their unique contributions to both their departments and to the organization as a whole. We employ people with well-rounded, diverse skill sets in areas of product and software development, customer training, support, and project management. We invite you to review our job openings and apply with a cover letter and resume to any that match your area of interest and expertise.

Ecolane is an equal opportunity employer. All applicants considered for employment are done so without regard to race, color, age, religion or creed, marital status, current employment status, sex, sexual orientation, gender identity, nationality, national origin, veteran or disability status.

Support Specialist north-america

Support Specialist (Wayne, PA) | Ecolane

Who We Are

Ecolane is a fast-growing leader in web-based, transit scheduling and dispatch software. Our solution collects passenger eligibility and funding information, allows for the entry of trip requests from passengers, automatically creates schedules for efficient routing on transit vehicles, dispatches the schedules through advanced mobile data terminals, collects and communicates performance data and provides reports for local, state and national stakeholders on every aspect of the service from on-time performance to driver performance to billing information.

Transit is going through radical and transformative shifts right now in both the public and private sectors and Ecolane is perfectly positioned to accelerate our growth. Our North American headquarters outside Philadelphia, Pennsylvania and our European headquarters near Helsinki, Finland represent our growing international presence. It is an excellent time to join us.

Why This Job Matters

As an Ecolane Support Specialist, you will be a vital link in the software development, testing and implementation process by facilitating communication between clients, developers, system administrators and technical trainers. The responsibilities of this position include providing written and over-the-phone support for clients, investigating and reporting issues, testing new software functionality and helping configure customized software deployments. The ideal candidate loves to work in a fast-paced environment and is a natural problem solver, someone who can communicate complex technological problems and takes pride in making the customer happy. This is a great position for someone looking to dive into the software industry with exposure to many different concepts and coding languages.

What This Job Will Entail:

Responding to written tickets and phone calls from customers – this can entail educating customer’s on how to use the software or diagnosing reported issues in the system
Helping to configure a highly customizable software package
Investigating, analyzing and documenting issues and enhancements as reported by the client
Performing testing and training of new features and fixes developed for each release

The Skills We're Looking For:

Ability to communicate complex issues to multiple audiences
Ability to work both independently and as part of a team
Patience and ability to stay calm under pressure
Acute attention to detail
Ability to meet established timelines
Understanding of basic database and logic concepts
System testing
GIS familiarity

Basic Qualifications:

Problem solving
Presenting technical information
Exceptional reading and writing skills
Experience in telephone support with a high level of customer interaction

Preferred Qualifications:

Comprehension and use of MySQL (or equivalent)
Customer service representative in a technical-related industry
Linux familiarity
Basic comprehension of software concepts

If you are interested in joining our rapidly growing and profitable company, please submit your resumé with cover letter by clicking here. Please include information about any additional skills, languages spoken, etc. Thank you for your interest in Ecolane.

Ecolane is an Equal Opportunity Employer (EOE).

Apply Now

Technical Trainers (Multiple Locations) north-america

Technical Trainer (Multiple Locations) | Ecolane

Who We Are

Ecolane is a fast-growing leader in web-based, transit scheduling and dispatch software. Our solution collects passenger eligibility and funding information, allows for the entry of trip requests from passengers, automatically creates schedules for efficient routing on transit vehicles, dispatches the schedules through advanced mobile data terminals, collects and communicates performance data and provides reports for local, state and national stakeholders on every aspect of the service from on-time performance to driver performance to billing information. Our platform’s key focus is to help restore community engagement to people who might not otherwise have access and mobility. This is a driving principle for the company’s strategic direction and a source of pride for the entire team.

Transit is going through radical and transformative shifts right now in both the public and private sectors and Ecolane is perfectly positioned to accelerate our growth. Our North American headquarters outside Philadelphia, Pennsylvania and our European headquarters near Helsinki, Finland represent our growing international presence. It is an excellent time to join us.

Why This Job Matters

As Ecolane’s Technical Trainer, you will perform front line training and consulting using Ecolane best practices for clients throughout North American and internationally. Located in our corporate headquarters office in the King of Prussia area, and traveling up to 80% of the time within Pennsylvania, regionally and nationally, successful candidates will take responsibility for an array of tasks which include software training, system trouble shooting, operational consulting, and collection of data and system configuration. You will be the key point of contact once the agency begins their training and go-live support phase and be alongside key staff at the agency ensuring a successful transition to the Ecolane suite of products. The ideal candidate has a desire to positively impact lives of elderly and disabled individuals by empowering them to succeed and thrive though helping facilitate their independence and mobility. You must love to work in a fast-paced environment and be a natural problem solver, someone who can communicate effectively and takes great pride in their work.

What This Job Will Entail:

Complete initial training on company material for classes of 2 to 20
Provide onsite support to reinforce best practice and software functionality
Perform tasks of data validation and importation at the direction of the team lead or project manager
Conduct follow-up training and consulting to identify and reinforce best practices
Manage client expectations and effectively communicate to key stakeholders and Ecolane staff

The Skills We’re Looking For:

Experience in demonstrating technology concepts or software
Experience supporting software or operations in a start-up or go-live high volume environments
Dynamic speaking and ability to engage an audience actively
Ability to work both independently and as part of a team
Patience and ability to stay calm under pressure
Ability to manage tasks, projects and time effectively
Ability to relate with students of diverse age and educational backgrounds
Highly effective management of travel schedules and expense tracking and reconciliation

Basic Qualifications

Experience leading group or one-on-one classes
Trip routing, scheduling and/or dispatch experience for people transportation
Exceptional proficiency with Microsoft Office Suite, specifically Microsoft Excel
Exceptional written communication skills
Acute attention to detail
Excellent customer service, inter personal and collaboration skills
The aptitude, attitude, and tenacity needed for our growing and fast-paced company
A dedication to public service, as our company is devoted to enabling the mobility of the elderly and disabled

If you are interested in joining our rapidly growing and profitable company, please submit your resumé with a cover letter and salary expectations by clicking here. Please include information about any additional skills, languages spoken, etc. Thank you for your interest in Ecolane.

Ecolane is an Equal Opportunity Employer (EOE).

Apply Now

Product Research Intern (Wayne, PA) north-america

Product Research Intern (Wayne, PA)

Why This Job Matters:

As a Product Research Intern, you will be a vital link in the planning and development of our product through researching and writing about new product opportunities. The responsibilities of this position include conducting research on grants, market conditions, and competitors. Additionally, the product Researcher will prepare executive summaries and present relevant information to our product management team.

The ideal candidate can work in a fast-paced environment, communicate complex ideas, solve problems, and possess strong writing skills. This is a great position for someone looking to get experience in the software industry in a non-technical role.

What This Job Will Entail:

● Researching, identifying, developing and responding to grant opportunities in the areas of transportation, and technology

● Collaborating with the product management team to guide product development, and to identify areas where a product would help solve a problem or fulfill a need

● Conducting market and competitor research

● Writing reports summarizing research

The Skills We're Looking For:

● Ability to communicate complex ideas to multiple audiences

● Ability to work both independently and as part of a team

● Acute attention to detail

● Ability to meet established timelines

● Strong writing and reading comprehension skills Basic Qualifications:

● Pursuing a BA/BS degree

● Ability to work from our office in Wayne, PA part-time (10 - 20 hrs/week) during the summer

Preferred Qualifications:

● Knowledge of the transportation industry

● Fluency in multiple (human) languages

● Previous experience applying for and/or researching grants

● Previous experience researching new markets, and competitors

● Independent worker: self-motivated with the ability to manage time and competing priorities with minimal supervision

If you are interested in helping empower communities across the world, please submit your resumé along with a writing sample. Be sure to include information about any additional skills, languages spoken, etc. Thank you for your interest in Ecolane.

Apply Now

RoR Developer (Ecolane Finland) europe

Who we are:

Ecolane’s product is based on a Java core, an Android application and Ruby on Rails modules and user interfaces. Our product is a large evolving platform used by dozens of customers in the U.S. The continuous product development and platform improvements require more resources for our rapidly growing business.

What this job will entail:

You will be joining a team of talented and enthusiastic people, where each person takes both pride in and responsibility for making our product even better. You are willing to solve tricky problems on your own but have no fear of communicating with others or questioning the existing solutions.

Implementing new features in Ecolane RoR products
Implementing REST APIs
Implementing new features to the core product
Writing specifications
Fixing bugs

The skills we are looking for:

Excellent problem solving skills
An understanding of the fundamental design principles behind a scalable application
A solid understanding of object-oriented programming
Java skills, with a good knowledge of its ecosystems
An excellent knowledge of relational databases, SQL, and ORM technologies
A proficient knowledge and understanding of Ruby
Awareness of Rails patterns and anti-patterns
A basic understanding of usability and accessibility
Practical experience of utilizing and implementing back-end REST APIs
Good communication skills in English

About Ecolane:

Ecolane is about people, not software. Ecolane software has been developed to move people. The cost savings, efficiency, and increased productivity that our customers experience as a result of our product is a side effect we’re very proud of.

We are a fast-growing leader in web-based transit scheduling and dispatch software. Our company was founded in Finland, and our research and product development team is located in Espoo. We have over 10 years of experience in developing our product, and it is already used by over a hundred customers in the U.S. It is an excellent time to join us.

If you are interested in joining our rapidly growing and profitable company, please submit your resumé with cover letter with the subject line "Java Developer" to careers_fi@ecolane.com. If you have a GitHub URL, please send the link with your CV.

Thank you for your interest in Ecolane.

Apply Now

Java Developer (Espoo, Finland) europe

Who we are:

Ecolane’s product is based on a Java core, an Android application and Ruby on Rails modules and user interfaces. Our product is a large evolving platform used by dozens of customers in the U.S. The continuous product development and platform improvements require more resources for our rapidly growing business.

What this job will entail:

You will be joining a team of talented and enthusiastic people, where each person takes both pride in and responsibility for making our product even better. You are willing to solve tricky problems on your own but have no fear of communicating with others or questioning the existing solutions.

Implementing new features to the core product
Writing specifications
Fixing bugs

The skills we are looking for:

Excellent problem solving skills
An understanding of the fundamental design principles behind a scalable application
A solid understanding of object-oriented programming
Proficiency in Java, with a good knowledge of its ecosystems
A basic understanding of JVM, and its limitations, weaknesses, and workarounds
A knowledge of the concurrency patterns in Java
An excellent knowledge of relational databases, SQL, and ORM technologies (JPA2, Hibernate)
Good communication skills in English

About Ecolane

Ecolane is about people, not software. Ecolane software has been developed to move people. The cost savings, efficiency, and increased productivity that our customers experience as a result of our product is a side effect we’re very proud of.We are a fast-growing leader in web-based transit scheduling and dispatch software. Our company was founded in Finland, and our research and product development team is located in Espoo. We have over 10 years of experience in developing our product, and it is already used by over a hundred customers in the U.S. It is an excellent time to join us.

If you are interested in joining our rapidly growing and profitable company, please submit your resumé with cover letter with the subject line "Java Developer" to careers_fi@ecolane.com. If you have a GitHub URL, please send the link with your CV.

Thank you for your interest in Ecolane.

Apply Now

Ecolane is about people, not software. Our company was conceived with the idea of helping transportation agencies connect people to their communities who otherwise may be isolated. Our mission is at the heart of Ecolane and that is reflected in our corporate culture. We treat our teammates with respect and adhere to professional code of conduct. No one at Ecolane receives unfair or less favorable treatment than another. We enjoy a relaxed, collaborative environment where everyone feels they have a stake in the company’s success and is recognized for the role they play in meeting team goals.

Perks & Benefits

We make sure our employees are cared for, so their only concern at work is being productive. Some of the perks of benefits we offer to full-time staffers include:

Comprehensive medical, dental, vision plan
401(k) with company match
Casual dress code & ergonomic workstations
Flexible work schedule

DRT Dial-a-ride

Work hard play hard

There's more to life than work! We work hard every day to meet deadlines and goals. But we also stop to enjoy life together as a team, including:

Coming together for free lunch on Fridays, complete with games, trivia, and prizes
Company sports outings, such as baseball, football, and ice hockey
Company gatherings, such as game nights and social events

Transit Provider

Culture and Outreach

Ecolane is about people and helping people stay connected with their communities, so like to stay connected and involved with our communities by:

Spearheading food drives
Participating in events that fund charities
Donating to non-profits in support of worthy causes

"I started as a Finance Assistant at Ecolane in 2017. I’ve had the chance to use all my existing talents in accounts payable and expand into accounts receivable functions. Ecolane has provided me with the opportunity to grow professionally, furthering my expertise in Finance. In addition, Ecolane offers a competitive salary and a company-funded healthcare plan, which includes options for dental and vision. I am happy at Ecolane, and I would recommend anyone seeking a job to take a look at Ecolane."

Finance Assistant

"This is a place where you can do interesting and challenging work without giving up your whole life to it. A good work-life balance is a long-term part of the working culture here.”

Software Engineer

"I'm really impressed with the collaborative culture Ecolane works to maintain and a leadership team interested in developing employees. It is clear that encouraging professional growth and preparing employees for future leadership roles needed to be filled is a core value as it pertains to staff."

Marketing Analyst

“The best thing about working here is working together with smart people on something that you feel makes a difference.”

Software Engineer

"There is plenty of opportunity to find career paths due to the company’s rapid expansion. Ecolane has a great staff with strong relationships. I enjoy coming to work every day as work does not feel like work. The fun team atmosphere means we can be relaxed but also dedicated and efficient in our daily work duties. It also is great to work for a company who emphasizes and empathizes with our ultimate end-user's experience."

Director of Training and Implementations