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Discussing Demand Response Software and DRT Solutions

Join our team

Working at Ecolane

Ecolane is an organization made up of passionate, intelligent, customer-centric people.  Each team member comes from a different background experience and they are valued for their unique contributions to both their departments and to the organization as a whole.  We employ people with well-rounded, diverse skill sets in areas of product and software development, customer training, support, and project management.  We invite you to review our job openings and apply with a cover letter and resume to any that match your area of interest and expertise.

Ecolane is an equal opportunity employer.  All applicants considered for employment are done so without regard to race, color, age, religion or creed, marital status, current employment status, sex, sexual orientation, gender identity, nationality, national origin, veteran or disability status.

Current Open Positions 

RoR Developer (Ecolane Finland) europe

Who We Are

Ecolane’s product is based on a Java core, an Android application and Ruby on Rails modules and user interfaces. Our product is a large evolving platform used by dozens of customers in the U.S. The continuous product development and platform improvements require more resources for our rapidly growing business.

What This Job Will Entail

You will be joining a team of talented and enthusiastic people, where each person takes both pride in and responsibility for making our product even better. You are willing to solve tricky problems on your own but have no fear of communicating with others or questioning the existing solutions.

  • Implementing new features in Ecolane RoR products
  • Implementing REST APIs
  • Implementing new features to the core product
  • Writing specifications
  • Fixing bugs

 

The Skills We Are Looking For:

  • Excellent problem solving skills
  • An understanding of the fundamental design principles behind a scalable application
  • A solid understanding of object-oriented programming
  • Java skills, with a good knowledge of its ecosystems
  • An excellent knowledge of relational databases, SQL, and ORM technologies
  • A proficient knowledge and understanding of Ruby
  • Awareness of Rails patterns and anti-patterns
  • A basic understanding of usability and accessibility
  • Practical experience of utilizing and implementing back-end REST APIs
  • Good communication skills in English

 

About Ecolane

We have over 10 years of experience developing our product. Our solution collects passenger eligibility and funding information, allows for the entry of trip requests from passengers, automatically creates schedules for efficient routing on transit vehicles, dispatches the schedules through advanced mobile data terminals, collects and communicates performance data and provides reports for local, state and national stakeholders on every aspect of the service from on-time performance to driver performance to billing information.

Transit is going through radical and transformative shifts right now in both the public and private sectors and Ecolane is perfectly positioned to accelerate our growth. Our North American headquarters outside Philadelphia, Pennsylvania and our European headquarters Espoo, Finland represent our growing international presence. It is an excellent time to join us

If you are interested in joining our rapidly growing and profitable company, please submit your resumé with cover letter with the subject line "Java Developer" to careers_fi@ecolane.com. If you have a GitHub URL, please send the link with your CV.

Thank you for your interest in Ecolane.

Why Work at Ecolane Finland?
Project Manager (Ecolane Finland) europe

Who We Are

Ecolane is about people, not software. Ecolane software has been developed to move people. The cost savings, efficiency, and increased productivity that our customers experience as a result of our product is a side effect we’re very proud of.

We are a fast-growing leader in web-based transit scheduling and dispatch software. Our company was founded in Finland, and our research and product development team is located in Espoo. We have over 10 years of experience in developing our product, and it is already used by over a hundred customers in the U.S. It is an excellent time to join us.

About This Position

Are you looking for a job that has more meaning than hype? Do you want to work for an international and fast-growing company in an industry that is very interesting right now? We are driving the transit industry to the next level – will you join the ride?

Ecolane is looking for a Project Manager to join our growing team of professionals. You will handle the planning, resourcing, and day-to-day management of our software development. From the smallest bug fix to the release of a brand new product, you have the skills and the enthusiasm to manage both the work and the people. You won’t be doing this work alone: you will have the support of our other Project Manager and the head of software development.

At Ecolane, you will be joining a team of talented and enthusiastic people, where each person takes both pride in and responsibility for making our product even better. You will be in a key position to help us all achieve the results we want.

What This Job Will Entail

  • Planning the scope, schedule, and resources for release projects
  • Communicating goals and tasks to the team
  • Coordinating the team’s work and monitoring project progress
  • Staying on the ball when things change, and making sure everyone else does too
  • Planning for, evaluating, and resolving risks and issues in the projects
  • Communicating with other teams and stakeholders in the U.S.
  • Handling the project reporting and documentation
  • Working locally at our Espoo office, with a limited amount of travelling if needed

The Skills We Are Looking For

  • Solid skills in project management
  • At least 2 years of experience in managing IT projects
  • A good understanding of both the waterfall and agile project model
  • Excellent communication skills
  • A good understanding of the main principles of software development
  • A good understanding of development delivery processes
  • Fluent English skills

The Skills We See as an Advantage

  • Knowledge of software development technologies and languages
  • Experience in managing mobile application development
  • Experience in using Atlassian tools such as Jira and Confluence
  • Experience in different project management tools
  • Skills in process planning

If you are interested in joining our rapidly growing and profitable company, please submit your resume with a cover letter with the subject line "Project Manager" to careers_fi@ecolane.com.

Thank you for your interest in Ecolane.

Why Work at Ecolane Finland?
EDI Data Analyst north-america

Who We Are

Ecolane is about people, not software. Ecolane software has been developed to move people. The cost savings, efficiency, and increased productivity that our customers experience as a result of our product is a side effect we’re very proud of.

We are a fast-growing leader in web-based transit scheduling and dispatch software. Our company was founded in Finland, and our research and product development team is located in Espoo. We have over 10 years of experience in developing our product, and it is already used by over a hundred customers in the U.S. It is an excellent time to join us.

About This Position

Do you have a firm handle on HCPCS codes and EDI claims processing, and you’d like to know that your work is more about people and less about the money? Ecolane is hiring for a data processing expert that will utilize their knowledge of EDI and claims processing to facilitate 834, 837, 270/271 file processing for several transportation clients to help facilitate access to life transforming services. In addition to EDI work this position will also be responsible for coordinating the intake of customer software implementation data in spreadsheet templates and communicate with the team and with the client to validate, clean, and import the data into the new client server. The successful candidate will talk with the client about changes we need to see in incoming files as well as configure our systems to adapt to files we receive. They will also discuss thematic changes clients need to make in their customer data sets, help them understand how their data will be used, and make sure the data is ready and installed to keep the implementation project on schedule. The analyst will update work progress in internal project management systems and report any additional information to the project manager or lead to give them insights to coordinate customer care. The analyst will also feed suggestions for data process improvements back to the team.

Job Responsibilities and Duties:

  • Analyze, configure, and troubleshoot Electronic Data Interchange (EDI) file system configuration and mapping
  • Communicate with clients to clarify data interchange requirements and progress and manage expectations
  • Validate, clean, and import data at the direction of the project manager or team lead
  • Communicate progress, priorities, questions, and roadblocks with software implementations team
  • Work with supervisor and project managers to identify and implement data interchange and processing improvements

Requirements:

  • Experience managing EDI data files and system configurations
  • Proficiency with MS Office Suite, especially MS Excel functions
  • Exceptional analytical thinking and written communication skills
  • Acute attention to detail
  • Excellent customer service, interpersonal and collaboration skills
  • The aptitude, attitude, and tenacity needed for our growing and fast-paced company
  • A dedication to public service, as our company is devoted to enabling the mobility of the elderly and disabled

Nice to have:

  • Trip routing, scheduling and/or dispatch experience for people transportation
  • Experience with SQL or similar database query languages
  • Experience designing, building, interpreting, and maintaining system dashboards

If you are interested in this position, 

Apply Now
Support Specialist north-america

Who We Are:

Ecolane is a fast-growing leader in web-based, transit scheduling and dispatch software. Our solution collects passenger eligibility and funding information, allows for the entry of trip requests from passengers, automatically creates schedules for efficient routing on transit vehicles, dispatches the schedules through advanced mobile data terminals, collects and communicates performance data and provides reports for local, state and national stakeholders on every aspect of the service from on-time performance to driver performance to billing information.

Transit is going through radical and transformative shifts right now in both the public and private sectors and Ecolane is perfectly positioned to accelerate our growth. Our North American headquarters outside Philadelphia, Pennsylvania and our European headquarters near Helsinki, Finland represent our growing international presence. It is an excellent time to join us.

 

Why This Job Matters

As an Ecolane Support Specialist, you will be a vital link in the software development, testing and implementation process by facilitating communication between clients, developers, system administrators and technical trainers. The responsibilities of this position include providing written and over-the-phone support for clients, investigating and reporting issues, testing new software functionality and helping configure customized software deployments. The ideal candidate loves to work in a fast-paced environment and is a natural problem solver, someone who can communicate complex technological problems and takes pride in making the customer happy. This is a great position for someone looking to dive into the software industry with exposure to many different concepts and coding languages.

 

What This Job Will Entail:

Responding to written tickets and phone calls from customers – this can entail educating customer’s on how to use the software or diagnosing reported issues in the system

Helping to configure a highly customizable software package

Investigating, analyzing and documenting issues and enhancements as reported by the client

Performing testing and training of new features and fixes developed for each release

 

The Skills We're Looking For:

  • Ability to communicate complex issues to multiple audiences
  • Ability to work both independently and as part of a team
  • Patience and ability to stay calm under pressure
  • Acute attention to detail
  • Ability to meet established timelines
  • Understanding of basic database and logic concepts
  • System testing
  • GIS familiarity

 

Basic Qualifications:

  • Problem-solving
  • Presenting technical information
  • Exceptional reading and writing skills
  • Experience in telephone support with a high level of customer interaction

 

Preferred Qualifications:

  • Comprehension and use of MySQL (or equivalent)
  • Customer service representative in a technical-related industry
  • Linux familiarity
  • Basic comprehension of software concepts
Apply Now
Technical Trainer (Multiple Locations) north-america

Who We Are:

Ecolane is a fast-growing leader in web-based, transit scheduling and dispatch software. Our solution collects passenger eligibility and funding information, allows for the entry of trip requests from passengers, automatically creates schedules for efficient routing on transit vehicles, dispatches the schedules through advanced mobile data terminals, collects and communicates performance data and provides reports for local, state and national stakeholders on every aspect of the service from on-time performance to driver performance to billing information. Our platform’s key focus is to help restore community engagement to people who might not otherwise have access and mobility. This is a driving principle for the company’s strategic direction and a source of pride for the entire team.

Transit is going through radical and transformative shifts right now in both the public and private sectors and Ecolane is perfectly positioned to accelerate our growth. Our North American headquarters outside Philadelphia, Pennsylvania and our European headquarters near Helsinki, Finland represent our growing international presence. It is an excellent time to join us.

 

Why This Job Matters:

As Ecolane’s Technical Trainer, you will perform front line training and consulting using Ecolane best practices for clients throughout North American and internationally. Located in our corporate headquarters office in the King of Prussia area, and traveling up to 80% of the time within Pennsylvania, regionally and nationally, successful candidates will take responsibility for an array of tasks which include software training, system trouble shooting, operational consulting, and collection of data and system configuration. You will be the key point of contact once the agency begins their training and go-live support phase and be alongside key staff at the agency ensuring a successful transition to the Ecolane suite of products. The ideal candidate has a desire to positively impact lives of elderly and disabled individuals by empowering them to succeed and thrive though helping facilitate their independence and mobility. You must love to work in a fast-paced environment and be a natural problem solver, someone who can communicate effectively and takes great pride in their work.

 

What This Job Will Entail:

  • Complete initial training on company material for classes of 2 to 20
  • Provide onsite support to reinforce best practice and software functionality
  • Perform tasks of data validation and importation at the direction of the team lead or project manager
  • Conduct follow-up training and consulting to identify and reinforce best practices
  • Manage client expectations and effectively communicate to key stakeholders and Ecolane staff

 

The Skills We’re Looking For:

  • Experience in demonstrating technology concepts or software
  • Experience supporting software or operations in a start-up or go-live high volume environments
  • Dynamic speaking and ability to engage an audience actively
  • Ability to work both independently and as part of a team
  • Patience and ability to stay calm under pressure
  • Ability to manage tasks, projects and time effectively
  • Ability to relate with students of diverse age and educational backgrounds
  • Highly effective management of travel schedules and expense tracking and reconciliation

 

Basic Qualifications:

  • Experience leading group or one-on-one classes
  • Trip routing, scheduling and/or dispatch experience for people transportation
  • Exceptional proficiency with Microsoft Office Suite, specifically Microsoft Excel
  • Exceptional written communication skills
  • Acute attention to detail
  • Excellent customer service, inter personal and collaboration skills
  • The aptitude, attitude, and tenacity needed for our growing and fast-paced company
  • A dedication to public service, as our company is devoted to enabling the mobility of the elderly and disabled
Apply Now
Don't see the right position for you?  If you're in the U.S., send us an open application to careers@ecolane.com.  If you're in Finland, send us an open application to careers_fi@ecolane.com.
Please visit our LinkedIn, Facebook, and Twitter pages for job notifications
Paratransit Dispatch Software
Interested in joining our Finland team?
Learn more.
View Now
Transit Provider
44
Total rides
provided
Route and Scheduling Software
463
Passenger miles
total
Demand Response Scheduling
44
Average increase in
operational efficiency

Why Join Us?

Ecolane is about people, not software.  Our company was conceived with the idea of helping transportation agencies connect people to their communities who otherwise may be isolated.  Our mission is at the heart of Ecolane and that is reflected in our corporate culture.  We treat our teammates with respect and adhere to professional code of conduct.  No one at Ecolane receives unfair or less favorable treatment than another.  We enjoy a relaxed, collaborative environment where everyone feels they have a stake in the company’s success and is recognized for the role they play in meeting team goals.
DRT Transport
Perks & Benefits

We make sure our employees are cared for, so their only concern at work is being productive.  Some of the perks of benefits we offer to full-time staffers include:

  • Comprehensive medical, dental, vision plan 
  • 401(k) with company match
  • Casual dress code & ergonomic workstations
  • Flexible work schedule

DRT Dial-a-ride
Work hard play hard

There's more to life than work!  We work hard every day to meet deadlines and goals.  But we also stop to enjoy life together as a team, including:

  • Coming together for free lunch on Fridays, complete with games, trivia, and prizes
  • Company sports outings, such as baseball, football, and ice hockey
  • Company gatherings, such as game nights and social events

Transit Provider
Culture and Outreach

Ecolane is about people and helping people stay connected with their communities, so like to stay connected and involved with our communities by: 

  • Spearheading food drives
  • Participating in events that fund charities
  • Donating to non-profits in support of worthy causes

What employees say about Ecolane...

User of Demand Response Software
"I started as a Finance Assistant at Ecolane in 2017.  I’ve had the chance to use all my existing talents in accounts payable and expand into accounts receivable functions. Ecolane has provided me with the opportunity to grow professionally, furthering my expertise in Finance. In addition, Ecolane offers a competitive salary and a company-funded healthcare plan, which includes options for dental and vision. I am happy at Ecolane, and I would recommend anyone seeking a job to take a look at Ecolane."
Finance Assistant
Expert in DRT Solutions
"This is a place where you can do interesting and challenging work without giving up your whole life to it. A good work-life balance is a long-term part of the working culture here.”
Software Engineer
Transportation Technology Employee
"I'm really impressed with the collaborative culture Ecolane works to maintain and a leadership team interested in developing employees.  It is clear that encouraging professional growth and preparing employees for future leadership roles needed to be filled is a core value as it pertains to staff."
Marketing Analyst
Working in Public Transport Industry
“The best thing about working here is working together with smart people on something that you feel makes a difference.”
Software Engineer
Working on Future Transportation Technology
"There is plenty of opportunity to find career paths due to the company’s rapid expansion. Ecolane has a great staff with strong relationships. I enjoy coming to work every day as work does not feel like work. The fun team atmosphere means we can be relaxed but also dedicated and efficient in our daily work duties. It also is great to work for a company who emphasizes and empathizes with our ultimate end-user's experience."
Director of Training and Implementations