NEMT Scheduling and Dispatch Software
Non-emergency medical transportation (NEMT) is a crucial service for riders who need more assistance. With our NEMT scheduling and dispatching technology, you can ensure your community has access to the critical transportation that helps fill service gaps and gets them to the care they need.
Integrated Scheduling Done Right with NEMT Scheduling Solutions
NEMT services are booked with brokerages through a scheduling and dispatch platform, streamlining the process to help agencies locate providers, verify rider eligibility, and schedule trips with vehicles equipped to accommodate rider needs.
It’s better to provide transport to keep someone healthy than it is to treat their medical issues in the eleventh hour. By using NEMT dispatch and scheduling tools, your agency can guarantee that providers are licensed, insured, and trained to assist and transport riders with unique needs—such as loading and unloading a wheelchair or mobility scooter—so they can access on-time care.
NEMT/Brokerage Transportation and Dispatch Tools
When patients miss appointments, it hurts them and the healthcare system. Non-emergency medical transportation logistics play a critical role in avoiding that. Ecolane’s coordinated NEMT transportation software is built upon the same proven technology that distinguishes Ecolane DRT from the rest of the market. Our scheduling and dispatch technology gives brokers the ability to identify public transportation solutions, schedule effectively, and process claims with an all-in-one interface. Our software helps you:
- Schedule the lowest-cost NEMT provider, most efficient route, or both.
- Count on real-time, continuous schedule optimization to adapt to change.
- Automate provider management, funding source compliance, and trip assignments.
- Forecast, plan, and make decisions with robust report data.
Reclaim operational freedom and keep riders top of mind. Ecolane's NEMT scheduling and transit software delivers for both sides. Download our NEMT product brochure for a deeper look, and schedule your live demo with an Ecolane expert.
Receive a Live Transit Software Demo
Accessible NEMT Scheduling and Dispatch Solutions
Ecolane automates provider management, funding source compliance, and NEMT trip assignments, delivering the transportation solutions your riders need and operational freedom for your agency to focus on the important things. We believe in making mobility accessible to everyone. That’s why we’re committed to digital equality and providing excellent rider experiences from start to finish. Ecolane’s technology is compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1 Level AA, and we have three clean VPATs, providing extra peace of mind in our solutions.
Resources for Agency Leaders
Meet Your New Call Center Assistant: How Conversational AI Is Transforming Rider Communication
Mobility Managed Services: Revolutionizing Cost-Effective Transit Operations
Maximizing Federal Funds: How Ecolane Helps Transit Agencies Thrive Amid Uncertainty
Combating Transportation Deserts: Expanding Accessibility Through Managed Services
The Ripple Effect of Paratransit Efficiency: Cost Savings, Improved Service, and Increased Ridership
The Future of Fare Collection: Flexible Payment Solutions in Transit
Cost Efficiency in Transit: How Managed Services Save Hundreds of Thousands Annually
The Impact of Managed Services on Paratransit and Demand-Responsive Transportation
Improving Public Transportation with ITxPT Integration
Navigating the Deficit: How Paratransit Software Can Optimize Costs for Transit Agencies
Future-Proof Your Transit Agency: Embracing Managed Services for Long-Term Benefits
What's Next For Transportation?
Browse Our Solutions
Paratransit
Paratransit services require flexible, demand-responsive scheduling and careful coordination across vehicles, drivers, and riders. Ecolane supports paratransit operations with software designed for real-time scheduling, dispatch, and monitoring—backed by experienced implementation and support teams.
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
