NEMT/Brokerage
Non-emergency medical transportation (NEMT) is just what its name suggests: transportation for individuals who don’t have an emergency but need a little more ride assistance than a taxi or Uber can accommodate. NEMT vehicles are equipped to transport riders in wheelchairs, stretchers, or other mobility devices and fill in gaps to get them to and from medical appointments.

Integrated Scheduling Done Right with NEMT Technology
NEMT services are booked with brokerages through a software platform, streamlining the process to help agencies locate providers, verify rider eligibility, and schedule trips with vehicles equipped to accommodate rider needs.
It’s better to provide transport to keep someone healthy than it is to treat their medical issues in the eleventh hour. By using NEMT software, your agency can guarantee that providers are licensed, insured, and trained to assist and transport riders with unique needs—such as loading and unloading a wheelchair or mobility scooter—so they can access on-time care.
NEMT/Brokerage Software Highlights
- Schedule the lowest-cost provider, most efficient route, or both.
- Count on real-time, continuous schedule optimization to adapt to change.
- Automate provider management, funding source compliance, and trip assignments.
- Forecast, plan, and make decisions with robust report data.
Reclaim operational freedom and keep riders top of mind. Ecolane's NEMT software delivers for both sides. Download our NEMT product brochure for a deeper look, and schedule your live demo with an Ecolane expert


Provide Accessible NEMT Solutions to Support Riders
Ecolane automates provider management, funding source compliance, and trip assignments, delivering solutions your riders need and operational freedom for your agency to focus on the important things. We believe in making mobility accessible to everyone. That’s why we’re committed to digital equality and providing excellent rider experiences from start to finish. Ecolane’s software is compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1 Level AA, and we have three clean VPATs, providing extra peace of mind in our solutions.
Explore More Resources
Want to learn more about NEMT? Start with our blog post for tips on “How to Select the Right Non-Emergency Medical Transportation (NEMT) Software,” and explore our resource center to keep learning.
Browse our Solutions
Paratransit
NEMT / Brokerage
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
Paratransit
NEMT / Brokerage
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
