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ACCESSIBILITY STATEMENT

Our Commitment

At Ecolane, we believe in making mobility accessible to everyone. We are committed to digital equality and are dedicated to providing an excellent rider experience from start to finish.


ADA & WCAG 2.1 Level AA Compliance

We understand that it is a requirement for many of our clients to be compliant with Section 508 of the Rehabilitation Act of 1973. Section 508 requires electronic and information technology (EIT) to be accessible to people with disabilities in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, a globally-recognized and technologically-neutral set of accessibility guidelines for web content.

To this end, Ecolane’s self-service applications are ADA and WCAG 2.1 Level AA compliant and we work to remediate any issues to ensure we meet the standards.

Accessibility Features

Product Description Scope VPAT
Mobility by Ecolane, Version 4.2.5 for Android

Ecolane’s Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smartphone.

The scope of this VPAT includes Ecolane native Android application assessment.The scope includes following

Screens:

  1. Itinerary
  2. New trip

III. Specifics

  1. Pick up notes
  2. Mobility Aid
  3. Payment

VII. Passengers

VIII. Trips

  1. Trip details
  2. Cancel trip
  3. Account

XII. Personal

VPAT 2.1 WCAG 2.1 Report

July 13th, 2022

Mobility by Ecolane, Version 4.3.1 for iOS

Ecolane’s Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smartphone.

The scope of this VPAT includes Ecolane native IOS application assessment. The scope includes following screens:

Page 2 of 15

  1. Itinerary
  2. New trip

III. Specifics

  1. Pick up notes
  2. Mobility Aid
  3. Payment

VII. Passengers

VIII. Trips

  1. Trip details
  2. Cancel trip
  3. Account

XII. Personal

VPAT 2.1 WCAG 2.1 Report

July 13th, 2022
Ecolane self-service portal

A web-based passenger portal that enables riders to book their trips from their own computer, reducing call center traffic.

The scope of this VPAT includes Ecolane web assessment. The scope includes following screens:

  1. Header - after login – self service
  2. Self Service - Account Details

III. Self Service - Book a New Trip

  1. Self Service - Home
  2. Self Service - Login
  3. Self Service - Trip Details

VII. Video section - Self Service – Home

VPAT 2.1 WCAG 2.1 Report

July 15th, 2022


We provide our clients with Voluntary Product Accessibility Templates (VPATs) which document our product's conformance with accessibility standards.

To learn more about VPATs, check out our blog post here.
To learn more about Ecolane’s mobile app, visit here.


Feedback

If you have questions or comments or would like additional assistance, please email us at info@ecolane.com.

Last Updated: August 2022