Government-funded transit agencies face unique challenges. Productivity, efficiency, and safety are essential for successful operations for these organizations. That's why Ecolane’s paratransit software is the ideal solution for transit scheduling, dispatching, and monitoring. Our team offers world-class support, while our products and services maximize safety and reliability for your organization and its customers.
Whether your agency is supported by city, county, state, or federal funds, downsizing and cutbacks create new demands on operations. Ecolane eases the burden by supporting agency administrators, ensuring they use all assets—including personnel—to their fullest potential.
Our proven solutions deliver measurable productivity improvements thanks to features such as:
- Automated demand-responsive scheduling and dispatching
- Fixed-route monitoring
- Real-time updates via mobile data tablets
Improve your community relations and engagement with Ecolane’s paratransit solutions.
Ecolane's Evolution software automates provider management, funding source compliance, and trip assignments. By streamlining these key pieces, you can focus on other parts of the business.
The software looks at each day’s reservations, performing calculations to determine a transit schedule based on customer bookings and vehicle/driver availability. This way, you get software that allows you to:
- Perform batch scheduling with Ecolane’s algorithm factoring in trip cancellations, vehicle breakdowns, driver unavailability, and weather conditions.
- Reduce human error from manual schedule changes.
- Decrease rider phone calls with real-time maps to track vehicles.
The best part? You can drive customer satisfaction and loyalty. Ecolane improves the rider experience with easy mobile bookings inside the app, helping customers avoid long phone calls. And instead of wondering where and when to meet their rides, each rider gets automatic reminders and notifications with estimated arrival times and real-time vehicle tracking details.
Browse our Solutions
Paratransit
NEMT / Brokerage
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
Paratransit
NEMT / Brokerage
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
