Paratransit Dispatch and Scheduling Software
Take a new approach to paratransit. Ecolane enables your agency to serve riders of all abilities with our innovative paratransit platform.
The Tool of Choice for Paratransit Agencies Everywhere
Government-funded transit agencies face unique challenges. Productivity, efficiency, and safety are essential for successful operations for these organizations. That's why Ecolane’s transit tools are the ideal solution for paratransit scheduling, dispatching, and monitoring. Our team offers world-class support, and our products and services maximize safety and reliability for your agency and its customers.
Whether your agency is supported by city, county, state, or federal funds, downsizing and cutbacks create new demands on operations. Ecolane eases the burden by supporting agency administrators, ensuring they use all assets—including personnel—to their fullest potential.
Our proven paratransit scheduling and dispatching solutions deliver measurable productivity improvements to your program thanks to features such as:
Automated demand-responsive paratransit scheduling and dispatching
Fixed-route monitoring
Real-time updates via mobile data tablets
Improve your community relations and engagement with Ecolane’s paratransit solutions.
Paratransit Solutions
Paratransit scheduling software is demand-responsive software that makes scheduling and dispatching easy. With it, your agency can confidently provide on-time performance guarantees to customers.
Our industry-leading Evolution product was built to match the specific needs of paratransit agencies.
Identify the best schedules for your vehicles and drivers with paratransit resource scheduling.
Plan trips with continuous schedule optimization and respond in real time to changes.
Automate provider management, funding source compliance, and trip assignments.
Choose from 40-plus reports to forecast, plan, and make decisions.
Complete Accessibility Compliance
Your transportation software must work with everyone in mind. Ecolane is the leader in paratransit solutions, and we believe in making mobility accessible and equitable for all riders.
Our three clean Voluntary Product Accessibility Templates (VPAT) provide peace of mind in our solutions. We’ve worked hard to secure proof of our commitment to accessibility and are proud that Ecolane’s self-service applications are compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1 Level AA.
Testimonial
Adam Baranski MI Agency
Focus on Your Business—Not Your Transit Software
Ecolane's Evolution software automates provider management, funding source compliance, and trip assignments. By streamlining these key pieces, you can focus on other parts of the business.
The software looks at each day’s reservations, performing calculations to determine a transit schedule based on customer bookings and vehicle/driver availability. This way, you get software that allows you to:
- Perform batch scheduling with Ecolane’s algorithm factoring in trip cancellations, vehicle breakdowns, driver unavailability, and weather conditions.
- Reduce human error from manual schedule changes.
- Decrease rider phone calls with real-time maps to track vehicles.
The best part? You can drive customer satisfaction and loyalty. Ecolane improves the paratransit experience with easy mobile bookings inside the app, helping customers avoid long phone calls. And instead of wondering where and when to meet their rides, each rider gets automatic reminders and notifications with estimated arrival times and real-time vehicle tracking details.
Browse Our Solutions
Paratransit
Paratransit services require flexible, demand-responsive scheduling and careful coordination across vehicles, drivers, and riders. Ecolane supports paratransit operations with software designed for real-time scheduling, dispatch, and monitoring—backed by experienced implementation and support teams.
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
