Microtransit Dispatch and Scheduling Software
Unlock the power of flexible routes and on-demand scheduling. Ecolane’s microtransit scheduling and dispatch tools help your agency leverage dynamic routing to provide efficient transportation that adapts to each passenger’s trip needs. Our platform can help you do everything from expanding service areas to making your current system more efficient and effective.
Customized Solutions for Microtransit
Since 2016, Ecolane has laid the foundation for a mature and future-focused microtransit scheduling solution to elevate the transportation market. Microtransit can minimize—and even replace—underutilized and expensive fixed-route services for agencies that need to schedule and dispatch demand-response transportation solutions in areas with limited transportation. And though the options may change, riders can rest assured that microtransit opens up greater availability and flexibility of transportation options—never leaving them without a ride.
Expand Service Areas and Increase Rider Satisfaction
Did you know that nearly 70% of Americans who need to get around by bus have household incomes of less than $50,000 per year? Microtransit services give underserved populations better access. Whether a community remains largely untouched by mass transit or low-income riders need reliable solutions, microtransit delivers by providing accessible, flexible rides for each point in a rider’s journey.
With this, microtransit services improve service levels and customer experience by:
- Improving flexibility and planning for customers with web and mobile booking.
- Integrating microtransit payments and booking into one app.
- Providing curb-to-curb, corner-to-corner, or stop-to-stop microtransit service.
- Solving first-mile, last-mile delivery by filling gaps between other transit modes.
- Enhancing rider convenience with real-time location, time, and vehicle information.
Choose from four different approaches to power your microtransit services. A transit system operating model, third-party operating model, transportation network company, or hybrid operating model can help your agency and its riders get the most out of microtransit.
TESTIMONIAL
Adam Baranski, MI Agency
Support Your Team and Riders with Ecolane
Ecolane is an industry-leading provider of intelligent microtransit software. Our Evolution platform facilitates scheduling, planning, dispatch, and billing, enabling riders to book and pay for trips in our mobile app.
- Enable real-time communications to match microtransit demand with supply.
- Conduct route analysis and planning to account for disruptions.
- Make transportation equitable and accessible across underserved communities and disabled groups.
We’re dedicated to providing experiences all users can count on. Ecolane’s technology is fully compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1—from our self-service web portal to our mobile app. Whether users rely on screen readers or keyboard-only navigation, Ecolane’s Evolution microtransit software lends a helping hand.
Ecolane Resources
Looking for additional microtransit insights and resources? Start with our e-book, 7 Common Implementation Mistakes Made During Transit Software Implementations (And How To Avoid Them), for tips to make your software implementation seamless, and explore our resource center to keep learning.
Browse Our Solutions
Paratransit
Paratransit services require flexible, demand-responsive scheduling and careful coordination across vehicles, drivers, and riders. Ecolane supports paratransit operations with software designed for real-time scheduling, dispatch, and monitoring—backed by experienced implementation and support teams.
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Microtransit
Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.
