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Microtransit

What is microtransit? Microtransit is a private or agency-owned shared transportation system that does it all, from offering flexible routes to on-demand scheduling. The key to this lies in leveraging dynamic routing, where mobile apps provide efficient transport that adapts to each passenger’s trip needs in just a few taps. With roots in major metropolitan areas and suburbs, microtransit has found its way into small cities and rural communities.

Microtransit at Ecolane

Customized Solutions for Microtransit

Since 2016, Ecolane has been laying the foundation for a mature and future-focused microtransit software solution to elevate the transportation market.  Microtransit can minimize—and even replace—underutilized and expensive fixed-route services for agencies that need to mobilize demand-response vehicles in areas with limited transportation. And though the options may change, riders can rest assured that microtransit opens up greater availability and flexibility of transportation options—never leaving them without a ride. 

Contact us to learn more about powering your microtransit solutions with Ecolane.

Microtransit Highlights

Did you know that nearly 70% of Americans who need to get around by bus have household incomes of less than $50,000 per year? Microtransit services give underserved populations better access. Whether a community remains largely untouched by mass transit or low-income riders need reliable solutions, microtransit delivers by providing accessible, flexible rides for each point in a rider’s journey.

With this, microtransit services improve service levels and customer experience:

  • Improve flexibility and planning for customers with web and mobile booking.
  • Integrate payments and booking into one app.
  • Provide curb-to-curb, corner-to-corner, or stop-to-stop service.
  • Solve first-mile, last-mile delivery by filling gaps between other transit modes.
  • Enhance rider convenience with real-time location, time, and vehicle information.

Choose from four different approaches to power your microtransit Services. A transit system operating model, third-party operating model, transportation network company, or hybrid operating model can help your agency and its riders get the most out of microtransit. 

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Support Your Team and Riders with Ecolane

Ecolane is an industry-leading provider of intelligent microtransit scheduling software. Our Evolution platform facilitates scheduling, planning, and billing, enabling riders to book and pay for trips in the app. 

  • Enable real-time communications to match demand with supply.
  • Conduct route analysis and planning to account for disruptions.
  • Make transportation equitable and accessible across underserved communities and disabled groups.

We’re dedicated to providing experiences all users can count on. Ecolane’s software is fully compliant with the Americans with Disabilities Act and Web Content Accessibility Guidelines 2.1—from our self-service web portal to our mobile app. Whether users rely on screen readers or keyboard-only navigation, Ecolane’s Evolution microtransit software lends a helping hand. 

7 Common Mistakes Made During Transit Software Implementations

ECOLANE RESOURCES

Looking for additional microtransit insights and resources? Start with our e-book, 7 Common Implementation Mistakes Made During Transit Software Implementations (And How To Avoid Them), for tips to make your software implementation seamless, and explore our resource center to keep learning.

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Browse our Solutions

Paratransit
Paratransit is a demand-responsive mode of transportation for disabled and aging people who, because of their disabilities and advanced age, cannot use fixed-route public transit services to get from point A to point B. It is why Ecolane's technology platform and world-class support is the ideal solution for transit scheduling, dispatching, and monitoring.
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NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Read More
Microtransit

Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.

Read More
Paratransit
Paratransit
Paratransit is a demand-responsive mode of transportation for disabled and aging people who, because of their disabilities and advanced age, cannot use fixed-route public transit services to get from point A to point B. It is why Ecolane's technology platform and world-class support is the ideal solution for transit scheduling, dispatching, and monitoring.
Read More
NEMT / Brokerage
NEMT / Brokerage
NEMT can be defined as a transportation service provided to individuals who are not in an emergency situation but need more assistance than a taxi service is able to provide. Service providers will be specially equipped to transport riders in wheelchairs, stretchers or with other special needs.
Read More
Microtransit
Microtransit

Transportation providers utilizing Ecolane's MicroTransit solution for their customers are able to take advantage of the real-time communications the software offers and match actual demand with actual supply. This is a rarity in the industry, leading to higher customer satisfaction and streamlining overall operations. The solution also incorporates credit card processing and self-registration.

Read More