Program of All-Inclusive Care for the Elderly (PACE) agencies face unique challenges and require specialized tools to enhance and improve their operations. This includes medical and senior services such as non emergency medical transportation. While PACE agencies historically haven't utilized routing and scheduling software solutions, there are some who have benefitted immensely from a dedicated platform. Exploring new technology-driven methods to improve operational efficiencies aren't limited to traditional transit organizations and DRT for PACE proves it.
With scheduling benefits, efficiency gains, flexibility for changes due to unexpected events, and detailed metrics that can be used for such activities as fuel-purchase decision-making, agencies utilizing DRT for PACE have been able to overcome many common industry challenges. They're then able to focus on providing the levels of quality service and care that riders desire.