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Award Winning Transportation Management Software

How Ecolane works

Optimization for services transit agencies like Paratransit, NEMT, MoD and First & Last Mile

WE KEEP RIDERS IN MIND

Everybody can get help from a demand response software

Our key differentiator is the ability to do real-time optimization on the day of service by automating the following parameters: rider’s needs, time of day, service area, vehicle type, funding source, and service offering.

Mobile Data Terminal
Each vehicle has a mobile data terminal, or MDT, which continuously communicates with the system during the day, including on the day of service. This ensures the rider will get the best possible vehicle to service them, regardless of the events of the day, such as traffic congestion, vehicle breakdowns or weather delays

AGENCY BENEFITS FOR USING ECOLANE

Reporting for transit managers inside a transportation management software

With advanced reporting functionality, transit managers can capture all the data for every vehicle, including rides per hour, run utilization, on-time performance, dead head, and other metrics. Transit managers also get 24/7 customer support with Ecolane.

WE ENABLE YOU TO TALK TO YOUR RIDERS

Increase Ridership, Reduce Cancellations, and Improve Customer Satisfaction
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Mobile App
The agency might notify the rider that the vehicle is approaching, send a rider a reminder about an upcoming booked trip, or alert the rider to a weather or traffic delay all within the app.
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SMS 
Agencies can communicate with riders using text messages on a smart phone. The agency might notify the rider that the vehicle is approaching, send a rider a reminder about an upcoming booked trip, or alert the rider to a weather or traffic delay.
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IVR
The agency can send the rider a reminder about a trip the day before service or alert the rider of a weather or traffic delay by sending a pre-recorded message by phone.

MOBILE APP FEATURES

Meet customer expectations and increase ridership with the mobile app.
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  • Manage trips
  • View upcoming and completed trips
  • Order and cancel 24/7
  • Notifications alert of vehicle ETAs
  • Watch the journey of vehicle on a map
  • Reducing wait time
  • Providing a more positive experience
Read more

SCHEDULE A SOFTWARE DEMO

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See first-hand how your agency transforms and grows with the most advanced scheduling, routing, tracking & reporting platform available on the market.

GET A DEMO