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Thoughts on Transit

Why It’s Important for Transit Agencies to Trust Transportation Software

by Ecolane / March 15, 2016

transit scheduling software

Transportation software can make the job of transit agencies easier in many ways, but if the people running and managing the software don’t trust its capabilities, then the agency won’t get the maximum benefits from the technology. Trusting the software means putting faith in its ability to create the most efficient schedules, using it to optimize routes and times, and relying on the data it provides to move forward with improvements and expansions.

For drivers, dispatchers, or operations managers who are used to doing things their own way or who don’t like giving up control, it can be difficult to transition to a new process and put their trust in somebody (or something) else. But transit software, when given the chance, can improve your systems, make your life easier, make your operations more efficient and effective, reduce costs, and improve customer and employee satisfaction.

Why You Should Trust Your Transportation Software

Transportation software solutions from trusted companies are built with the care and expertise that can only come from people with passion, knowledge, and real experience working in the industry. Transit solutions are created by experts who know the transportation sector, and the software is designed to address issues unique to the needs of transit providers. Keep in mind that the right transportation software will be easy to use, simple to learn, and will come with live support from caring and friendly teams who can understand and address your concerns.

Creating Optimized Schedules and Effective Routes

Transit software is designed to consider and weigh multiple factors when creating routes and schedules. This means it can consider your fleet size, location-specific traffic information, maps, weather, road closures, and other issues when creating a schedule or route that is much more efficient, effective, and accurate than it would ever be when designed by a human. On top of creating the most optimized routes, the software can also allow real-time modifications and updates that accommodate for unforeseen road conditions, accidents, trip cancellations, and other unexpected hiccups.

Lowering Costs

There are many ways that the right transportation software can help save you money, and one way is by helping you move more people in less time with the same resources. By creating the most efficient schedules, your fleet can get to more places in less time, meaning less down time, more distance covered, more people picked up and dropped off, and more fares paid. Not only that, but more practical routes will result in less of your budget spent on fuel and vehicle maintenance.

Improving Employee and Customer Satisfaction

Real-time reporting means that when issues arise, or complaints are lodged, the right people find out immediately and can take action. By addressing needs and concerns quickly and providing employees and customers with quick resolutions to problems, you increase employee satisfaction in the workplace and customer satisfaction with the services you provide.

Transportation software is one of the biggest blessings of the computer age for modern transit agencies. Transit scheduling software is reliable, trustworthy, and designed with your needs in mind, which is why it can help you maximize operations, improve and optimize your scheduling and routes, lower operating costs, provide a lower-stress workplace, keep employees more productive, and make for happier customers and employees. The key is to trust in your transit software’s capabilities; it is designed to run your agency operations at an optimal level. Drivers, dispatchers, and managers must trust that the software is making the best real-time adjustments for routing and scheduling, and if they stop second-guessing the technology, they will be much more efficient in their roles.

Arlington Handitran Transit Software Case Study

Tags: Demand Response Software Transit Operations

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