As part of a three-part blog series, Ecolane is going to take a deep dive into the financial, demographic, and technological challenges faced by today’s transit providers, and discuss how the Legacy Advancement Program can help agencies to overcome these hurdles. This second article will address the increasing demographic pressures placed on modern transit providers and the impact it has on the future of transit operations.
The ever changing demographic landscape of the transit industry offers some very unique challenges to transit providers. An aging population, special dispersion, people with disabilities, and the digital age becoming more relevant are all contributing to the demographic challenges. When faced with these challenges, agencies must adapt and most look to technology and modern software to help keep up.
The majority of the aging population will be entering into retirement over the next 10 years. This group is also going to become more tech-savvy over the next few years. With this part of the population becoming more tapped into the digital age, it will be important to leverage modern technology and software in order to communicate and interact with this part of the customer base.
While most of the aging population has long been in housing complexes and nursing homes, a larger number of older adults are expected to live independently for longer periods of time. This is what we like to call ‘aging in place’ and it presents some unique challenges for transit providers. Scheduling and mobility become more challenging with the spatial dispersion that is created by the phenomenon, as well as the fact that this is a population in which you find many people with disabilities.
The overall disability number is projected to rise to 72 million by 2025. This means more specialty transportation and handicapped access will be needed and being able to handle the influx of riders with these needs will present challenges with scheduling and fleet management. This is something that can only be helped by adopting modern transit scheduling and dispatching software.
With the disabled and aging population in America being more connected to technology than ever and wanting the ability and freedom to do what they want when they want to do it, it is important that agencies can provide a good rider-centric experience. Ecolane has created a new program to help agencies with this.
The Legacy Replacement Program
The Legacy Replacement Program enables providers to advance from their archaic legacy systems with modern technology and the ability to provide today’s transit agencies with a multi-national team of technologists, project managers, support personnel, over 25,000 real-world transportation workers, and a leadership team with a deep understanding of transit operations. Through this, transit agencies are able to leverage modern transportation and dispatch technology to create a more intuitive user experience, manage spatial dispersion scheduling issues and do so while avoiding the misuse of key internal resources.
Ecolane's eBook, "Surviving the Storm: Why Transitioning Away from Legacy Systems is Critical in Today's Transit Industry", provides more in-depth detail about the demographic challenges that today’s transit providers are facing, and explains how agencies can leverage the Legacy Replacement Program to promote more efficient productivity in spite of these challenges.
For more information regarding how Ecolane, National Express, and the Legacy Replacement Program can assist your agency with rising demographic challenges, download the eBook.