Transit agencies now have access to a wealth of information on system users. However, without the technology to turn data into actionable reports, agency teams are unable to use the data to its full potential. In order to improve quality of service, increase profitability over the long-term, and deliver an enhanced rider experience, transit providers must allocate the necessary resources in order to effectively aggregate, interpret, and apply this data to day-to-day operations.
One of the clear advantages of using the latest mass transit software is that management teams gain access to real-time information on their transit operations. This allows the team to make scheduling decisions within a quick timeframe to mitigate bottlenecks within their system. Products such as Ecolane DRT provide companies with logic-based scheduling in real-time, empowering management teams in making effective use of their resources and assuring optimal service for customers.
Data from transit software can help operators determine how their subcontractors are complying with the latest regulations. For example, agencies are now harnessing data to determine whether their drivers are completing their routes according to the standards within the industry. Mass transit software is being used to analyze incidents occurring on the road and helping companies select the best drivers for the safety of their passengers.
In delivering real-time data to transit system operators, the leading mass transit software products are helping support cost-efficient routing. Instead of allowing drivers to continually take routes that add time to the customer’s commute and gas costs to the company’s bottom line, software is being harnessed to highlight the most efficient route on local roads at various times of the day. The data highlights traffic patterns and allows teams to plot routes according to volume. Additionally, mass transit software enables dispatchers and drivers to communicate with each other in real-time, allowing for adjustments to be made rapidly and with minimal disruption.
Predicting Traffic Levels
Working with mass transit software, operators can now gain access to comprehensive dashboards highlighting a full range of data on their customers and commuter traffic patterns. Information revealed by the software includes the number of passengers per day and the delays on certain routes. This data can be critical for organizations working to optimize their service. It allows management teams to optimize their service according to the level of traffic and allocate resources according to known patterns. On days in which the number of commuters is expected to rise, companies can put more vehicles into service and place more drivers on the schedule, ensuring service remains at peak levels regardless of the fluctuation in commuter numbers.
Through effective use of the leading mass transit software, transit system managers can now reduce costs, improve service, and drive profitability within their organization. Interested in learning more about how mass transit software can improve your transit agency’s reporting capabilities? Download the “Using Business Web Intelligence to Enhance Coordination” eBook now.
About the Author
Read Ecolane's blog articles for perspective, opinion and information on transit and paratransit issues.