New rollout offers host of additional features to improve rider experience
Wayne, Pa (Sept. 18, 2018) — As an innovator in transit technology, Ecolane released the next generation of tools in their rider-facing mobile app. In addition to utilizing the same convenient functions of which riders have grown accustom, they can now perform a host of other actions that will make planning their day even easier.
“We have had tremendous success with the Ecolane mobile app and these updates are really driven by responses from the end-users,” said Daniel Andrlik, Vice President of Product. “It continues to be our mission to improve the lives of transit, paratransit, and NEMT riders in order to deliver all the tools and resources they need to lead independent lives and to feel fully confident and satisfied with their user experience.”
Riders can now link their personal calendars to their scheduled trips, leave messages for the driver to read prior to pick-ups, share estimated arrival times with others waiting for them at their destinations, and dial their agency’s phone number right from the app.
For agencies, these enhancements mean delivering a better, more convenient rider experience. As riders demand more control over their schedules, transit providers are integrating applications like this as part of their business model.
Ecolane is the most flexible, affordable and reliable choice for transit provider managers, directors and decision-makers with responsibility for implementing easy-to-deploy scheduling and dispatch solutions. Ecolane’s software platform restores community engagement to people who might not otherwise have access and mobility. With US headquarters in Wayne, PA, Ecolane is a technology leader in the demand responsive transportation (DRT) and the paratransit solutions market. For more information, please visit www.ecolane.com. Ecolane is part of the National Express family of companies.
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