TRIPS/WSOS Community Action provides general community public transportation and non-medical transportation services to Toledo, Sandusky, and Cleveland. They have a fleet of 15 vehicles and provide over 45,000 trips per year. A lot of their demand comes from rural communities that need paratransit services.
TRIPS/WSOS Community Action was struggling with the need for a solution that would improve efficiency for rural transit scheduling and dispatching. After making the switch, they were able to:
Download the case study to see how TRIPS/WSOS Community Action was able to achieve these metrics.