Pickaway County Community Action Council (PICCA) Case Study

Circleville, OH
PICCA
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With an influx in ridership and an outdated software system, PICCA was seeking to expand and improve transportation fleet operations...

Pickaway County Community Action Council (PICCA) operates the county's public transportation system. Serving the City of Circleville and the surrounding area, PICCA provides approximately 6,000 point deviation, demand response, immediate response, and shuttle rides per month, with a fleet of 22 vehicles.

With an influx in ridership and an outdated software system, PICCA was seeking to expand and improve transportation fleet operations while maintaining or increasing efficiency and customer satisfaction.

PICCA saw:

  • An increase in rides per hour from 1.5 to 3
  • A decrease in no-show rates by 30%
  • An average of 259 demand response and standing order trips per weekday

Download the case study to learn more.
“Before Ecolane we averaged 1.5 trips per hour, and had 24 vehicles and our monthly billings would take well over a week to arrange. With Ecolane's help, we now average 3 stops per hour, reduced our vehicles to 19, and our billings are now done in 2 days.”
– Mark Mills, PICCA
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