Exceed Customer's Expectations
In an increasingly demanding digital world, customer expectations are high. Our mobile app, built from the ground up, meets and exceeds those expectations. Freely downloadable today and available on both iOS and Android platforms, check out why Ecolane’s mobile app simplifies both your operations as well as the lives of the riders you transport.
3.6M Americans miss medical appointments each year because they need a ride. This leads to higher health care costs and poor illness management, even when care is readily available. Ecolane can help.
See first-hand how your agency can increase productivity using Ecolane's modern transit scheduling software platform by filling out the form to schedule your live demo.
Flexibilty to manage trips
Empowering riders with direct access to review and manage their transportation needs is essential. Riders can view both upcoming as well as recently completed trips, and they also have the ability to cancel them if they no longer wish to ride.
Convenient trip details view
Notifications remind riders with accurate vehicle ETAs, reducing wait time and providing a significantly more pleasurable experience. When their vehicle is on its way, riders are able to follow their bus on a visual map.
Simple mobile interface
Trip planning has never been an easier experience for riders than with the Ecolane app. 24/7 access to account profiles, settings and reservations with a single tap is within reach, all connected to the most powerful, industry leading scheduling and dispatch platform available.
Text to Speech
Replace outdated technology solutions that generate robo calls using the text to speech capabilities native in smart phones.
Streamlined scheduling operations
By enabling riders to book their trips directly through the app at any time, even outside of business hours, the volume of incoming calls is significantly reduced. Obviously, the mobile app is fully integrated with Ecolane’s DRT software providing the true power of real-time scheduling, with continuous real-time optimization inside the convenience of a mobile phone. No manual scheduling is required by dispatch.
Decreased trip loss
Automatic push notifications remind riders of scheduled and upcoming trips, significantly reducing no-shows and same-day cancellations.
-Want your own brand on the app? We have developed a white-labeling option for customers who want to see their logo and identity.
-Worried about control? Bookings can be restricted by funding source or even by certain destinations on a per passenger level, using the included administrative tools.
Looking for support for our mobile app? Visit us here.
"Ecolane’s mobile app is designed to help agencies empower their passengers, while reducing the workload of their call center. Giving passengers the ability to manage their transportation from the palm of their hand increases rider satisfaction, and deepens their connection to their service. We’re happy to be a partner with each of our customers in the mission to upgrade transit for their riders."
– Daniel Andrlik, VP of Product